AOL - Internet Service Provider

"Love it, hate it, or laugh at it, America Online isn't going away. One of the longest-lived ISPs, AOL is still the way 35 million people worldwide send e-mail, surf the Net, bicker in forums, or send instant messages. Columnist Robert Luhn has been an AOL user for more than a decade, but this is no AOL booster section. Anyone who has used the service can attest to its many flaws and frustrations. This new column, AOL Nation, will look critically at AOL's products, services, and practices. We'll tell you what's superb, what stinks, how to get the most out of AOL, and what issues may affect your pocketbook or your sanity." Read the full story here

AOL Mission Statement

"This is a bold mission statement. But it is the mission we at America Online rededicate ourselves to every day. From our very beginnings, AOL has been about far more than just making the Internet available to consumers. It has been about making our members' lives better by creating an online experience that helps, informs, and delights them.

This commitment to our members drives everything we do. We created unique channel navigation and an improved Search feature - with audio/video and local Search - to make finding things online faster and easier. We offer comprehensive programming experiences, packed with original content. We have been pioneers in making online communications easy and fun. We led the way in protecting our members from spam, viruses, hackers and other dangers.

We do all these things and much more because at AOL, we are dedicated to the simple premise that our members deserve the best possible - and most valuable - online experience available anywhere." Full Mission Statement

AOL History