Web site designers should think hard about how to keep users from muddling around on their sites. "Users muddle when it isn’t clear what they are supposed to do in any given situation."

Discussion on the inevitable collapse of Yahoo directory due to its size and complexity. He Predicts mini-yahoo sites within corporate intranets.

Advice for determining a level of granularity in breaking up documents for online viewing.

The reason why so many people lose their way on the Web, according to usability expert Jared Spool, is because they lose the scent of the information they are looking for. Jared shares his thoughts and perspectives on the Web, usability, and the user'...

Spool uncovers the lessons his research has taught him about how best to design a site so that users don't end up thwarted

Office buildings have wheelchair ramps and TV has closed captioning, but many Web sites are inaccessible to people with disabilities. Things don't have to be that way.

"The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success.

Reveals one company's usability testing practices and procesures.

Several years of usability-related articles from Digital Web Magazine.

Guidelines for usable Flash, By Ilise Benun.