Usability expert Jakob Nielsen's take on Online Communities: "The Web is not a community: a huge impersonal city is a better metaphor. User-contributed content can be valuable (if edited), but chat rooms should be avoided because of participation ine http://www.useit.com/alertbox/9708b.html
Provides strategic facilitation, online community development, marketing, and project management services. Includes a listing of online community building and virtual group facilitation/moderation resources. http://www.fullcirc.com/
Associate professor of the University of California, Los Angeles. Includes curriculum vita, course syllabi and recent papers on online communities and markets, which is his current research. http://www.sscnet.ucla.edu/soc/faculty/kollock/
Gail Ann Williams writes about building conversation and community in online environments, adapted from the WELL Host Manuals. http://www.well.com/confteam/hosting.html
The WELL's description of conferencing, why it's the best tool for building community, and how to get starting in a conferencing environment. Links include the WELL Host Manual. http://www.well.com/confteam/
The authors present an analysis of Club Nexus, an online community at Stanford University. Through the site they were able to study a reflection of the real world community structure within the student body. http://www.firstmonday.org/issues/issue8_6/adamic/
A resource for finding, participating in, creating, and managing Internet mailing lists, from the authors of The Internet For Dummies http://lists.gurus.com/
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